Customer Testimonials
First time at this location for an oil change and tire rotation service. Had a 930am appt but due to the holiday they overbooked but despite the MLK holiday schedule, they were pretty fast. They offered me a shuttle home and back to pick up my car. The driver Francisco was great and very polite. I paid the cashier and I was out the door in a few minutes. I didn’t get a complimentary car wash so I was reluctant to give them a full 5 stars.
Theo was such a great help with my oil change service. She gave me updates throughout my visit and was very friendly! Thank you Theo
The service manager listened closely to our recall issues, kept in touch w us through the repair process, & promptly called when the car was finished. We have to return when parts are in, which is understandable. The pricing for oil change & tire rotation seemed fair (for a dealership!!!)
Easy appointment , reasonable pricing and honors AAA Discount highly recommend
My first visit there. Great, smiling faces, timely service and good communication during and after. I'd highly recommend 👌 👍 😀
Great job
Excellent and friendly customer service
Kind and responsive. Helpful courtesy driver to drive you within about 10 miles and back while you wait for service. Has a SMS system to text directly with your liaison. Online and phone appointment booking options. Great personalities.
JT (sales department) and Luis (service department) are fantastic to work with!
I took our 2019 Cadenza for a coolant leak and to repair the Daytime Running Lights which did not operate. The leak was fixed by replacing the upper radiator hose. However I was told the DRL do not work on the US model only on the Canadian model. I found that very surprising and wanted to see it in writing. Charles the technician went the extra's mile did research on line and contacted the Kia engineering team who confirmed that my model does not have that feature. I very much appreciated his follow trough. John T. Winter Springs FL
Excellent customer service! Straight up my best vehicle buying experience! Will was awesome on every level!
Very good first time experience. Service and communication were exceptional. My service rep Kaitlyn was awesome!
Theo is great, she was great with explaining everything and getting me my car back before the original time frame we discussed.
It was easy to drop off the car and staff was awesome but they don't wash your car after do any service!!
Went in to just look at the Kia Stingers and thanks to the thoughtfulness,hard work and dedication of Ahmed Bakr which battled hard and strong for about 6 hours I purchased the car I really wanted. Disclaimer 6 hours not because they are slow but because I can be a challenging customer. Ahmed placed his thinking cap on and made it work and surprisingly I never felt uncomfortable or rushed in any way.
All staff was great like always specialty the manager Joe and Theo my service advisor, quick and great service .
The Sales person Was Awesome!.. Ms. Patrick Miller, I'm a return customer of hers, I Brought a car from the dealership that she was working at in twenty thirteen.. She's never Changed since the first day I met her..She was there for me then and look she there for me know!... When she worked at the other dealership no one came to help me, all of the other guys just pass me by, but not Pat she asked is anyone helping. I stated Nope they all passed my by. I guess because I had on shorts and ...
Always professional and transparent in all business transactions. Every time we bring in our vehicle for basic service, we leave confident our vehicle is in good hands. Thank you for working in excellence!!
Amazing service. I bought my Porsche Macan S with Gemoi. His service and knowledge are above all other sales dealers. Got me in my Porsche in one day all done through phone internet and pics.
Service was good,However your survey is difficult to access which is difficult to understand especially since you have indicated that it is so important.
My experience was good for the most part.The employees was very nice and understanding. I however was there for 0ver 5 hours waiting and the process was long due to fact we did have a few setbacks. I will recommend you guys and I appreciate the hard work and patience Mr.Curtis Mckenzie had
I purchased a vehicle here a few days ago and had a great experience. My sales person, AJ, was a big reason for that. He was so relaxed, kind, and knowledgeable. I didn’t feel rushed or pressured to make a purchase. Our finance person, Christian, was also very nice and took the time to explain anything I had questions about. The whole process was very easy and straight forward. I will definitely return here for any future car needs I may have.
Dropped my new Kia off for its first oil change at 9am and they had it back to me in good time. Everyone was very nice and accommodating.
I had someone break off the cover to my door look my car. I brought my vehicle in and Jay got the part ordered, and painted in a few days. I drove into the shop and they installed it in minutes and filled the air in my tires for me. Great service thanks team! I do appreciate your efforts and attention to details.
Went in for recall service for a second hand vehicle I did not purchase there. Was treated courteously and with respect.
I have been going here seen 2017 and the service is great and the staff is very friendly and helpful
Make sure you ask for Ahmed Bakr. He’s one of the honest and trustworthy salespeople you’ll ever meet.
All the staff is great and helpful. Quick service and great explanations.
After searching local dealers, this one had the vehicle I was looking for on their lot. Went in, test drove, purchased, and was driving home relatively quickly.
Hicham provided exceptional service. He do the best to find a car that i want at a great price. I am very satisfied with the services.... In addition, Seki explained everything on the process of the papers and license plate. They have a great team of work.
Muy satisfecha todo los empleados me trataron muy bien los mejores sin dudarlo los he recomendado a todo mis amigos . El personal muy atento y dispuesto a ayudar
3rd car we've bought from Kia, love the service at the Longwood location thus we keep coming back. Sabi, Erik and Mohamed provided exceptional service. Thank you again
I contacted a few dealers online. Two out of the three reached out to me, Longwood Mitsubishi, and my local one in Deland. Longwood gave me the Out the door figure I requested, along with the sale price. The Deland dealer said they could not give Out the door figures over the phone or internet. Their prices were quite a bit lower then Longwood Mitsubishi's, so I went in and learned the truth. After three hours in Deland, they were no where near their internet price, or even the price Longwood Mitsubishi gave me over email. I called Longwood ...
Wonderful service! I am so glad that I went to Longwood Mitsubishi for my Lancer. Best car buying experience ever. Thank you Longwood Mitsubishi; couldn't be happier with the sales team.
Great service here. I bought my Outlander about two months ago and brought it in for its first oil change. I had forgot they give you a free first oil change so it was a great surprise. On the way over I got a few love bugs on the front of my car. car came back cleaned, oil changed in about 20 minutes. This is faster then the quick lube place I used to use. the whole team was great and made me feel welcomed and valued. Even got a free snack while I waited.
Ronnie Pereira was very helpfull answered all questions to the point and direct. Explained all the features of the car we were interested in, price,rebates, engine size, gas mileage, how keyless entry worked in detail. He was very polite and honest, with all details of paper work. We drove away with our new car Mitsubishi Outlander with a good feeling that we got the best deal. Very Happy thanks to Ronnie.
Impressive! I just arrived home with my new 2010 Mitsubishi Endeavor. I have to say from the time I walked in the dealership at 4:30 till I left at 8:30, I saw nothing but smiles, great attitudes and people working hard to make things happen. Jeff Eller was assigned to me and was great to work with. He listened and genuinely seemed to care about what I wanted. I thought it great that he took the time to show me the interior features of my new vehicle before I left the lot...never had someone do that before! If anyone asks- I will ...
I had been intermittently shopping for a small suv for about a month, but I had not looked at a Mitsubishi yet. I was on the way home from an appointment and just stopped in to look. I really had no plans to buy a car that day, but I was in the market. When I got to the dealership, the salesman came outside. He acted very relaxed and not rushed. He showed me several cars, and we talked about price. I said I was going to go home and maybe come back with my husband in the evening. He ...
